International Journal of Finance and Banking Research

Volume 4, Issue 1, February 2018

  • The Importance of Relationship Officers in Banks’ Service Marketing

    Henry Ajagbawa

    Issue: Volume 4, Issue 1, February 2018
    Pages: 1-12
    Received: Jan. 19, 2018
    Accepted: Feb. 01, 2018
    Published: Mar. 02, 2018
    Abstract: AI and intelligent machines are fast substituting the human element in production and delivery of goods and services in all sectors of the economy. In banking, the human factor played by relationship officers is challenged as most relationship management functions are being migrated to alternative channels and platforms. Is this the end of relation... Show More
  • Awareness and Perception Analysis of Small Medium Enterprise and Start-up Towards FinTech Instruments: Crowdfunding and Peer-to-Peer Lending in Malaysia

    Nasrul Hakim Ghazali, Takashi Yasuoka

    Issue: Volume 4, Issue 1, February 2018
    Pages: 13-24
    Received: Jan. 31, 2018
    Accepted: Feb. 16, 2018
    Published: Mar. 19, 2018
    Abstract: This study aims to analyze the awareness and perception of Malaysian Small Medium Enterprises and start-ups on the existence of alternatives financing channels such as Peer-to-Peer lending and crowdfunding in supporting the growth and expansion of their business in the future. Results indicate that, at present, the level of awareness of most respon... Show More